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The Making of a Manager

The Making of a Manager

What to Do When Everyone Looks to You

Summary

Penguin presents the audiobook edition of The Making of a Manager written by Julie Zhuo, read by Karissa Vackers.

No idea what you're doing? No problem. Good managers are made, not born.


Facebook VP Julie Zhuo remembers the moment when she was asked to lead a team. She felt like she’d won the golden ticket, until reality came crashing in. She was just 25 and had barely any experience being managed, let alone managing others.

Her co-workers became her employees overnight, and she faced a series of anxiety-inducing firsts, including agonising over whether to hire an interviewee; seeking the respect of reports who were cleverer than her; and having to fire someone she liked. Like most first-time managers, she wasn’t given any formal training, and had no resources to turn to for help. It took her years to find her way, but now she’s offering you the short-cut to success.

This is the book she wishes she had on day one. Here, she offers practical, accessible advice like:

· Don’t hide thorny problems from your own manager; you’re better off seeking help quickly and honestly
· Before you fire someone for failure to collaborate, figure out if the problem is temperamental or just a lack of training or coaching
· Don’t offer critical feedback in a ‘compliment sandwich’ – there’s a better way!

If you’re looking to be promoted or in your first decade of management, this is your go-to-guide.

About the author

Julie Zhuo

Julie Zhuo is one of Silicon Valley’s top product design executives. She leads the teams behind some of the world's most popular mobile and web services used by billions of people every day. She writes about technology, design, and leadership on her popular blog The Year of the Looking Glass and in publications like the New York Times and Fast Company. She graduated with a computer science degree from Stanford University and lives with her husband and two children in California.
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