Scaling up Excellence

How do you create a great organisation? By scaling up excellence.

The pair’s eagerness drips from every page and it would be a hard-hearted reader who left Scaling Up Excellence anything less than thoroughly energised about the potential for positive change... Very good indeed.

Chartered Institute of Personnel and Development

Practical and spiced with entertaining case studies. They do not shy away, either, from pointing out that it may sometimes make sense to stay small.

Explains how a brilliant idea or plan developed by a few people can be effectively adopted by the whole workforce.

Scaling up excellence is the key to creating a great organisation. It’s how a small enterprise expands without losing focus. It’s how a brilliant new idea or plan developed by the few goes on to be adopted by the many. And, in hard times and tough situations, it’s how pockets of smart new thinking overcome cultures of indifference or negativity. An organisation that doesn’t know how to scale up what is best within it won’t achieve long-term success. 
 
Bestselling author Robert Sutton and his Stanford colleague Huggy Rao have devoted nearly a decade to uncovering what it takes to create and spread outstanding performance, and in Scaling Up Excellence they share the fruits of their research. Drawing on case studies that range from Silicon Valley enterprises to non-profit organisations, they provide crucial insights into corporate cultures, both good and bad, and offer a road map for establishing and stimulating excellence. In the process, they show how to use ‘premortems’ when making big decisions about change. They reveal why seven is so often the magic number when it comes to team size. They examine successful and unsuccessful quests for improvement – in hospitals, schools and elsewhere. And they discuss when a single corporate mindset is best (‘Catholicism’) and when local variation is preferable (‘Buddhism’). 
 
Scaling Up Excellence is the first management book devoted to what is – or should be – a core priority for every organisation. As such it is destined to become the standard bearer.

Robert I. Sutton

Huggy Rao

How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

Every organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work.Yet some forms of friction are incredibly useful. Often teams need to slow down, struggle and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse. 
Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.” 
 
 
Sutton and Rao will help you to: 
<ul><li>identify where to avert and repair bad organisational friction</li><li>acknowledge where to maintain and inject good friction</li><li>reframe friction troubles that can’t be immediately fixed, so they feel less threatening</li><li>repair failing organisations</li></ul> 
The Friction Project is the ultimate guide to making the right things easier and the wrong things harder.

Robert I. Sutton

The Friction Project

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