Daniel Goleman

Cary Cherniss

optimal

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Optimal

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In the age of AI and machine intelligence, emotional intelligence is more important than ever for building a company culture that brings out the best in people and drives success. Anyone leading a team or organization should read Optimal—it will open your mind and show you the inner balance and skill set that we all need to face the future.

No one has done more to help us understand the applications of emotional intelligence than Daniel Goleman and Cary Cherniss. In Optimal, they provide a lively overview of how to use emotional intelligence to optimize the performance of individuals, teams, and entire organizations, synthesizing more than three decades of findings. This book deserves to be studied by managers, coaches, therapists, affective scientists, and many others.

PETER SALOVEY, Chris Argyris Professor of Psychology and university president, Yale University

Powerful and deeply researched, Optimal offers actionable tools and insights that are essential to unlocking your potential, achieving stable success over time, building high-performing teams, and cultivating the most important leadership quality of all, emotional intelligence. From now on when I see a copy of this outstanding book on someone’s desk, their stock will have risen in my eyes.

OSCAR MUNOZ, former CEO, United Airlines, and author of the Wall Street Journal bestseller Turnaround Time

Optimal describes how emotional intelligence, a strong sense of purpose, innovation, and systems thinking bring us to an optimal state, necessary to address our personal, organizational, and global challenges—essential wisdom for our times.

Optimal offers a masterclass in emotional intelligence and sustainable high performance. Daniel Goleman and Cary Cherniss skillfully combine cutting-edge research, engaging examples, and practical insights that are both illuminating and actionable. Their expertise has been invaluable in helping us develop emotionally intelligent and EPIC leaders at Amazon—ones who lead with empathy, purpose, inspiration, and connection. This book is a must-read for anyone seeking to enhance their leadership skills, relationships, and overall success—both professionally and personally.

RICH HUA, worldwide head of EPIC Leadership, Amazon Web Services

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Daniel Goleman

Cary Cherniss

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