Most managers fail. Some 70% of employees say they are dissatisfied with their line manager, with a shocking 50% labelled as incompetent, a disappointment or a wrong hire by their co-workers. But, what do we expect when over half new managers are given no formal training when they are promoted? Becoming a manager isn't a progression; it's an entirely new job.
Penguin Expert Series: Managing People is a manual for first-time managers who want to succeed in their new job, motivate and direct their teams and establish a working culture where everyone wants to do their best work. The book condenses Simon Birkenhead's decades of experience working as a team leader. He reveals; what makes a good manager, highlights common pitfalls to avoid, presents his tried and tested 'four-lever framework.'
With strategies to activate motivation in your team, set goals and expectations, provide feedback and coaching to building a high-performance culture, and plenty of examples from across industries, this is everything first-time managers need to succeed and be the boss that everyone wants to work for.